Contact
How to reach SarabMail and how payments are handled by Paddle.
SarabMail
Thamer (Kuwait) operates SarabMail, a temporary inbound email service at https://sarabmail.com.
Support: support@sarabmail.com. Use this for product help, API keys, plan questions, and refund requests.
Abuse: abuse@sarabmail.com. Use this to report phishing, malware, or an inbox being used to harm someone.
Payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to payments and handles returns.
You can also start a refund or cancellation through support@sarabmail.com. The prices and the 14-day refund window are on the pricing, terms, and refund pages.